From much experience with working with attorneys on business issues, I’d suggest that Muse might want to consider a search for attorneys who actually understand their client’s business issues and risk factors (e.g., is it really necessary to discourage minors from using this particular software? Was that really a bigger business risk than alientating a vocal and influential segment of the customer base? Was there any reason not to be more transparent from the start about what specific user data elements were being maintained) as opposed to just the narrow legal aspects of something like this, and can therefore focus on what really matters and work through critical problems with their client a lot faster than that. The fact that it took 2 1/2 weeks to get this done seems to have been a problem in large part caused by the Muse attorneys. While some people will never be satisfied regardless of what Audacity/Muse does, this seems fine to me. Now You: what is your take on the revised policy and apology? A potential next issue, concerning a Muse Group employee, is currently being discussed on Twitter and elsewhere. It remains to be seen if the revised Privacy Policy and apology will result in a calming down of the entire situation. We use this information to help us detect serious issues and fix them quickly. If a serious error occurs in Audacity, you are shown the relevant information and given the option to send it or not sent it to us as a report. Basic technical data (CPU info, Audacity version, OS name and version). ![]() We provide clear links to disable it when the app is first opened. User-Agent string (Audacity version, OS name and version)Īudacity will periodically check to see if a new version of the application is available.The following table was published on the Audacity website: Network feature The "collecting personal data for law enforcement" paragraph makes it clear that no additional data is collected.The full IP address is never stored (either truncated before hashed, or discarded).The purpose of the error reporting and update checking functionality is explained.The provision that discourages users that are younger than 13 years to use Audacity has been removed.In particular, the following points are changed: The update addresses the main points of criticism leveled against the previous version of the privacy policy. The updated privacy policy of Audacity is available on the official site. Today, Muse Group published an update to the privacy policy and an apology on the official Audacity GitHub repository. Muse Group tried to clarify the newly published privacy policy and admitted back then that some phrases were unclear. ![]() when the built-in automatic updating functionality is used. It listed information that Audacity might collect, e.g. Audacity would still contain an option to provide error reports, but users would be in command of the sending.Ī Privacy Notice published in the beginning of July started the next controversy. ![]() The plans to introduce Telemetry were dropped after Muse Group was criticized for the plan. Audacity is an offline program for various platforms, and Muse Group suggested that Telemtry, which would be opt-in, would help focus development. It started with the plan to introduce Telemetry in the open source editor.
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